Privacy Policy

Last Updated: May 31, 2026

Welcome to The Leafy Kitchen (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect the following information:

  • Full Name
  • Email Address
  • Mobile Number
  • Delivery Address
  • Billing Information
  • Order Details
  • Device and Browser Information
  • IP Address

We collect this information to process orders, provide customer support, and improve our services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill food orders.
  • Confirm and deliver your orders.
  • Communicate regarding your purchases.
  • Provide customer support.
  • Improve our website and services.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal obligations.

3. Payment Information

Payments on our website are processed securely through trusted third-party payment gateways, including Razorpay. We do not store your debit card, credit card, net banking, UPI, or other sensitive payment information on our servers. Payment data is handled directly by the payment gateway in accordance with applicable security standards.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may be shared only with:

  • Payment processing partners.
  • Delivery and logistics partners.
  • Government or legal authorities when required by law.
  • Service providers assisting in website operations.

All such parties are required to maintain the confidentiality of your information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience.
  • Remember user preferences.
  • Analyze website traffic and performance.
  • Enhance website functionality.

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders.
  • Provide customer support.
  • Comply with legal and tax obligations.
  • Resolve disputes and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users should review the privacy policies of those third-party sites before providing personal information.

9. Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Delete your personal information, subject to legal requirements.
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details provided below.

10. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

The Leafy Kitchen

Address: R/92, Bairathi Colony, Saifee Nagar, Indore, Madhya Pradesh 452014, India

Phone: +91 78282 96804

Email: theleafykitchen13@gmail.com